{"id":40513,"date":"2025-10-03T03:29:19","date_gmt":"2025-10-02T19:29:19","guid":{"rendered":"https:\/\/www.seopaying.com\/como-configurar-el-servicio-automatico-de-respuesta-afs-de-trustpilot-guia-completa\/"},"modified":"2025-10-05T01:27:31","modified_gmt":"2025-10-04T17:27:31","slug":"como-configurar-el-servicio-automatico-de-respuesta-afs-de-trustpilot-guia-completa","status":"publish","type":"post","link":"https:\/\/seopaying.com\/es\/como-configurar-el-servicio-automatico-de-respuesta-afs-de-trustpilot-guia-completa\/","title":{"rendered":"C\u00f3mo configurar el Servicio autom\u00e1tico de respuesta (AFS) de Trustpilot: Gu\u00eda completa"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introducci\u00f3n al servicio autom\u00e1tico de opiniones de Trustpilot<\/h2>\n\n<p>El <strong>Servicio Autom\u00e1tico de Opiniones (AFS<\/strong> ) de Trustpilot ayuda a las empresas a recopilar sistem\u00e1ticamente opiniones aut\u00e9nticas de clientes para generar confianza y prueba social. Al funcionar en una plataforma abierta l\u00edder que combina opiniones invitadas y org\u00e1nicas, el AFS utiliza una sofisticada detecci\u00f3n de fraudes para garantizar la autenticidad. <\/p>\n\n<p>El servicio env\u00eda autom\u00e1ticamente invitaciones de opini\u00f3n a los clientes despu\u00e9s de una compra o servicio. Esto garantiza un flujo constante de opiniones verificadas, que son fundamentales para influir en las decisiones de los consumidores: los estudios demuestran que cerca del 90% de los consumidores consultan las opiniones antes de comprar. <\/p>\n\n<h2 class=\"wp-block-heading\">Requisitos previos para configurar Trustpilot AFS<\/h2>\n\n<p><strong>Antes de iniciar el proceso de configuraci\u00f3n, aseg\u00farate de que tienes lo siguiente:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Una <strong>cuenta Trustpilot Business<\/strong> activa<\/li>\n\n\n\n<li>Acceso administrativo a tu panel de Trustpilot<\/li>\n\n\n\n<li>Tu <strong>base de datos de clientes<\/strong> o plataforma de comercio electr\u00f3nico preparada para la integraci\u00f3n<\/li>\n\n\n\n<li>Comprensi\u00f3n de cu\u00e1ndo quieres que se env\u00eden las invitaciones de revisi\u00f3n (el plazo t\u00edpico es despu\u00e9s de la entrega del producto)<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Proceso de configuraci\u00f3n paso a paso de Trustpilot AFS<\/h2>\n\n<p>Comienza por iniciar sesi\u00f3n en tu cuenta Trustpilot Business. Si a\u00fan no tienes una, tendr\u00e1s que <g id=\"gid_0\">\n  <g id=\"gid_1\">crear una cuenta de empresa<\/g>\n<\/g> en la plataforma de Trustpilot. Una vez iniciada la sesi\u00f3n, ve al panel de control, donde encontrar\u00e1s la opci\u00f3n \"Servicio autom\u00e1tico de comentarios\", que suele estar en la secci\u00f3n \"Servicios\" o \"Invitaciones\".  <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>Gu\u00eda paso a paso:<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>1 <strong>Crea<\/strong> \u2192<\/li>\n\n\n\n<li>2 <strong>Entra<\/strong> \u2192<\/li>\n\n\n\n<li>3 <strong>Consigue -revisiones\u2192<\/strong><\/li>\n\n\n\n<li>4 <strong>M\u00e9todos de invitaci\u00f3n<\/strong> \u2192<\/li>\n\n\n\n<li>5 <strong>Crear un correo electr\u00f3nico<\/strong> \u2192  <\/li>\n\n\n\n<li>6 <strong>Elige una plantilla de correo electr\u00f3nico <\/strong>\u2192  <\/li>\n\n\n\n<li>7 <strong>\u00bfC\u00f3mo quieres enviar correos electr\u00f3nicos? <\/strong>\u2192  <\/li>\n\n\n\n<li>8 <strong>Servicio Autom\u00e1tico de Respuesta (AFS)<\/strong> \u2192 <strong>Ahora, vamos a configurar el AFS<\/strong>: Obtendr\u00e1s una direcci\u00f3n de correo electr\u00f3nico en <em>tudominio.com+123f781@invite.trustpilot.com.<\/em><\/li>\n\n\n\n<li><strong>9 Ajustes de hora y entrega<\/strong><\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Paso 1: Accede a tu cuenta Trustpilot Business<\/h3>\n\n<p>A continuaci\u00f3n, te guiar\u00e9 paso a paso mediante im\u00e1genes para crear un Servicio Autom\u00e1tico de Comentarios de Trustpilot (AFS)\uff0cAqu\u00ed empezamos con la \"Parte 3&#8243;.<\/p>\n\n<h4 class=\"wp-block-heading\">3 <strong>Obtener opiniones<\/strong>, 4 <strong>M\u00e9todos de invitaci\u00f3n<\/strong>, 5 <strong>Crear un correo electr\u00f3nico<\/strong>.<\/h4>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.seopaying.com\/wp-content\/uploads\/2025\/10\/image-1-scaled.png\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"629\" src=\"https:\/\/www.seopaying.com\/wp-content\/uploads\/2025\/10\/image-1-1300x629.png\" alt=\"3 Obtener opiniones &#x2192;4 M&#xE9;todos de invitaci&#xF3;n &#x2192; 5 Crear un correo electr&#xF3;nico\" class=\"wp-image-40482\" srcset=\"https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-1-1300x629.png 1300w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-1-400x193.png 400w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-1-768x372.png 768w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-1-1536x743.png 1536w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-1-2048x991.png 2048w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-1-500x242.png 500w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-1-700x339.png 700w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-1-10x5.png 10w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/><\/a><\/figure>\n<\/div>\n<h4 class=\"wp-block-heading\">6 <strong>Elige una plantilla de correo electr\u00f3nico <\/strong>\u2192  <\/h4>\n\n<p>Si tu negocio es online (servicios que no requieren entrega), te recomendamos que elijas la Plantilla 1 o 2. Para productos, es mejor la Plantilla 3. <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.seopaying.com\/wp-content\/uploads\/2025\/10\/image-2.png\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"795\" src=\"https:\/\/www.seopaying.com\/wp-content\/uploads\/2025\/10\/image-2-1300x795.png\" alt=\"6 Elige una plantilla de correo electr&#xF3;nico\" class=\"wp-image-40483\" srcset=\"https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-2-1300x795.png 1300w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-2-400x245.png 400w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-2-768x470.png 768w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-2-1536x939.png 1536w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-2-2048x1252.png 2048w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-2-500x306.png 500w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-2-700x428.png 700w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-2-10x6.png 10w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/><\/a><\/figure>\n<\/div>\n<h4 class=\"wp-block-heading\">7 <strong>\u00bfC\u00f3mo quieres enviar correos electr\u00f3nicos? <\/strong>\u2192  <\/h4>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.seopaying.com\/wp-content\/uploads\/2025\/10\/image-3.png\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"527\" src=\"https:\/\/www.seopaying.com\/wp-content\/uploads\/2025\/10\/image-3-1300x527.png\" alt=\"7 &#xBF;C&#xF3;mo quieres enviar correos electr&#xF3;nicos? &#x2192;   \" class=\"wp-image-40484\" srcset=\"https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-3-1300x527.png 1300w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-3-400x162.png 400w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-3-768x311.png 768w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-3-1536x623.png 1536w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-3-500x203.png 500w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-3-700x284.png 700w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-3-10x4.png 10w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-3.png 1716w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/><\/a><\/figure>\n\n<h4 class=\"wp-block-heading\">8 <strong>Servicio autom\u00e1tico de respuesta (AFS)<\/strong>  <\/h4>\n\n<p><strong>Ahora, vamos a configurar el AFS<\/strong>: Obtendr\u00e1s una direcci\u00f3n de correo electr\u00f3nico en <em>tudominio.com+123f781@invite.trustpilot.com.<\/em><\/p>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.seopaying.com\/wp-content\/uploads\/2025\/10\/image-4.png\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"721\" src=\"https:\/\/www.seopaying.com\/wp-content\/uploads\/2025\/10\/image-4-1300x721.png\" alt=\"Ahora, vamos a configurar el AFS: Obtendr&#xE1;s una direcci&#xF3;n de correo electr&#xF3;nico en tudominio.com+123f781@invite.trustpilot.com.\" class=\"wp-image-40485\" srcset=\"https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-4-1300x721.png 1300w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-4-400x222.png 400w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-4-768x426.png 768w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-4-1536x852.png 1536w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-4-2048x1136.png 2048w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-4-500x277.png 500w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-4-700x388.png 700w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-4-10x6.png 10w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/><\/a><\/figure>\n\n<h4 class=\"wp-block-heading\">Ajustes de la hora de invitaci\u00f3n<\/h4>\n\n<p>Por \u00faltimo, establece la hora de env\u00edo de las invitaciones. Los usuarios de nuestro <g id=\"gid_0\">\n  <g id=\"gid_1\">Servicio de Aumento de la Reputaci\u00f3n<\/g>\n<\/g> deben establecer<g id=\"gid_2\">\"\u00bfCu\u00e1ndo debemos enviar una invitaci\u00f3n de rese\u00f1a tras una compra o experiencia?<\/g>\" en<g id=\"gid_3\">\"Inmediatamente<\/g>\". Deja el resto de ajustes por defecto.  <\/p>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.seopaying.com\/wp-content\/uploads\/2025\/10\/image-5.png\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"704\" src=\"https:\/\/www.seopaying.com\/wp-content\/uploads\/2025\/10\/image-5-1300x704.png\" alt=\"\" class=\"wp-image-40486\" srcset=\"https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-5-1300x704.png 1300w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-5-400x217.png 400w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-5-768x416.png 768w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-5-1536x832.png 1536w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-5-500x271.png 500w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-5-700x379.png 700w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-5-10x5.png 10w, https:\/\/seopaying.com\/wp-content\/uploads\/2025\/10\/image-5.png 1776w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/><\/a><\/figure>\n\n<p>Esta gu\u00eda ayuda a los usuarios de Trustpilot de todo el mundo a utilizar la funci\u00f3n Servicio autom\u00e1tico de opiniones, ayud\u00e1ndoles a enviar invitaciones de opini\u00f3n a los clientes de forma m\u00e1s activa, a <a href=\"https:\/\/www.seopaying.com\/?elementor_library=elementor-single-post-96-2\">obtener m\u00e1s opiniones verificadas de Trustpilot<\/a> y a mejorar su reputaci\u00f3n online.<\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introducci\u00f3n al servicio autom\u00e1tico de opiniones de Trustpilot El Servicio Autom\u00e1tico de Opiniones (AFS ) de Trustpilot ayuda a las empresas a recopilar sistem\u00e1ticamente opiniones&#8230;<\/p>\n","protected":false},"author":1,"featured_media":40516,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[389,471],"tags":[424,312,425,318],"class_list":["post-40513","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guias-especificas-de-la-plataforma","category-trust-pilot","tag-comentarios-automaticos-de-trustpilot","tag-gestion-de-la-reputacion-online","tag-integracion-de-trustpilot","tag-opiniones-de-clientes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Servicio autom\u00e1tico de respuesta de Trustpilot (AFS): La gu\u00eda definitiva de configuraci\u00f3n<\/title>\n<meta name=\"description\" content=\"Aprende a configurar Trustpilot AFS para recopilar autom\u00e1ticamente opiniones aut\u00e9nticas de clientes. 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