We can stop using Trustpilot ? Explore Trustpilot Alternatives

In the digital age, consumer reviews have a significant impact on a company's reputation and sales.Trustpilot As a leading consumer review platform, it has long been used by many companies as a tool to measure and display customer satisfaction. However, with the increase of similar services on the market, companies began to explore whether other platforms could be used as alternatives. TrustpilotThis article will introduce 10 Trustpilot alternatives to help companies make more informed choices.

But in our opinion, you may have another plan, which is to completely give up using Trustpilot,and Delete your Trustpilot Comments pageWe do offer this service in 2024, but it is difficult to achieve at the moment. If you are still interested in this, please follow us.

Yelp

• 特征: Yelp primarily serves local businesses, especially restaurants and retail stores.
• advantage: Has a strong local search influence and a wide user base.
• Disadvantage: Reviews may be subject to extreme personal biases.
• Authenticity and reliability: Despite the controversy, Yelp continues to work hard to filter out suspicious reviews and improve the authenticity of the platform.
• Trust: Widely recognized, but sometimes subject to negative publicity.
• Price: Basic services are free, advanced features require payment.
• link : Visit Yelp

Google Reviews

• 特征:by Google My Business integration for all types of businesses.
• advantage: Direct impact Google Search results, extremely high visibility.
• Disadvantage: Fewer comment management features.
• Authenticity and reliability: A broad user base ensures the general authenticity of the reviews.
• Trust:and Google The strong reputation of the brand is closely related.
• Price: Completely free.
• link : Google My business

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Facebook Reviews

• 特征: Allow users to leave reviews on a business's Facebook page.
• advantage: Easy to use, based on the world's largest social networking platform.
• Disadvantage: Social dynamics may affect the objectivity of reviews.
• Authenticity and reliability: Comments are often associated with the user's real identity.
• Trust: High, although the platform’s overall credibility is sometimes challenged.
• Price:free.
• link : Facebook Business

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SiteJabber

• 特征: Focus on online merchants and website services.
• advantage: Provide a dedicated feedback platform for e-commerce.
• Disadvantage: Relatively small user base and brand awareness.
• Authenticity and reliability: Use multiple measures to verify the authenticity of reviews.
• Trust: Have a good reputation in the online shopping community.
• Price: Free and paid services are available.
• link : SiteJabber

Angie's List

• 特征: Focus on home service industries such as repair and decoration services.
• advantage: Provide users with detailed and verified service provider reviews.
• Disadvantage: Membership fee required to access full content and reviews.
• Authenticity and reliability: Higher, because all reviews are provided by paying members and are usually more authentic and reliable.
• Trust: Have a high reputation in a specific service industry in the United States.
• Price: You need to pay to become a member.
• link : Angie's List

Better Business Bureau (BBB)

• 特征: Provides corporate reputation ratings and consumer feedback.
• advantage: Emphasize corporate integrity and transparency.
• Disadvantage: The BBB rating system is sometimes seen as being more lenient toward larger companies.
• Authenticity and reliability: High, BBB requires businesses to respond to consumer complaints, increasing the likelihood that problems will be resolved.
• Trust: Enjoys high trust in North America.
• Price: Basic services are provided free of charge, and the certification cost depends on the scale of the business.
• link : Better Business Bureau

Fee

• 特征: Focus on real customer feedback and use smart technology to improve the quality and relevance of feedback.
• advantage: Provides in-depth data analysis and insights to help companies improve their products and services.
• Disadvantage: Mainly aimed at medium and large enterprises, may not be so friendly to small businesses.
• Authenticity and reliability: High, Feefo requires proof of purchase to post a review.
• Trust: Widely trusted for its high authenticity.
• Price: Pricing is based on the service package. Please contact the supplier for specific prices.
• link : Fee

bazaarvoice

• 特征: Helps brands and retailers build trust through customer-generated content such as reviews and Q&A.
• advantage: Powerful community-driven capabilities that provide extensive consumer insights.
• Disadvantage: Services can be expensive and are more suitable for larger businesses.
• Authenticity and reliability: Ensure the authenticity of reviews through a rigorous content review and verification process.
• Trust: Good reputation among global brands and retailers.
• Price: Customized pricing model, please contact the company for a specific quote.
• link : bazaarvoice

TrustRadius

• 特征：For the software industry, it provides user reviews and software product comparisons.
• advantage: In-depth technology product reviews and comparisons.
• Disadvantage: Mainly focuses on the B2B software market and is less applicable to ordinary consumers.
• Authenticity and reliability: Very High, TrustRadius emphasizes transparency and depth.
• Trust: Widely regarded as a reliable source in the technology industry.
• Price: Provide different levels of paid services for corporate users.
• link : TrustRadius

G2 Crowd

• 特征: Focuses on reviews of business software and services, with feedback primarily provided by business professionals.
• advantage: Provides detailed software and service evaluations for decision makers.
• Disadvantage: Focuses on technology and enterprise solutions, and is less relevant to small businesses and individual users.
• Authenticity and reliability: Very high, requiring the reviewer to provide proof of use.
• Trust: High reputation among professional users.
• Price: Free user access, with companies paying for advanced features and analytics.
• link : G2 Crowd

scamadviser

• 特征: Scamadviser provides website reputation evaluation to help consumers identify possible scams and unsafe websites.
• advantage: Provides quick insights into the security of a website by analyzing various technical and proprietary data about the website. For consumers, it is a tool to quickly check whether a website is trustworthy.
• Disadvantage: Assessment results may sometimes rely on limited or outdated information and may not be completely accurate.
• Authenticity and reliability: The assessment is based on public data and algorithms, but may not be completely accurate due to the complexity of the network environment.
• Trust: There is a certain trust base among consumers, especially for those who frequently use online shopping.
• Price: Basic services are provided free of charge.
• link : scamadviser

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in conclusion

although Trustpilot It provides valuable services for many businesses, but there are multiple viable alternatives on the market, and each platform has its own unique advantages and limitations. Which platform to choose depends on the specific needs of the business, target audience, and budget. Businesses should evaluate the characteristics of each platform according to their own situation and find the evaluation system that best suits their business development.

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